Drinking Water and Used Water

Read the latest annual report (2022) on the quality of drinking water in TMR, as produced by the Division de l'expertise technique de l'agglomération de Montréal.

Permitted times

According to By-law no. 1419, from May 1 to October 1, between 6:00 and 8:00 and between 18:00 and 22:00, manual watering on even-numbered calendar days for addresses with an even civic number and on odd-numbered days for addresses with an odd civic number.

Automatic sprinkler system: from 3:00 to 6:00 on the same days, based on the street number.

In predominantly industrial zones as defined in Zoning By-law 1310, the period is from 1:00 to 6:00.

Recover rain water for watering

Rather than using drinking water, purchase a recycled tank for harvesting rainwater for use in watering your lawn and flowerbeds.

Each year, the Town sells a limited quantity of rainwater tanks at a special price. Stocks for 2023 are limited. 

Complete the pdf form to request a barrel. You can send your completed form by email to info@town.mount-royal.qc.ca or drop it off in person at Town Hall (second floor).

*Eligibility Criteria

• Live in or own a Town property of one of the following types: single-family dwelling, duplex, triplex
• Have gutters on your house, garage or shed
• Install the tank on your property, either behind or alongside the building
• Comply with all applicable Town by-laws.

Following the By-law No. 1419, all water provided by the Town to establishments located on its territory will be measured by meters. Here is the detail of meter readings:

Water consumption: 74,080 X $2.60 /1,000 gallons = $192.61 + $20 system fee.

Taxation Period

For the residential sector (sector 1), the billing period is usually from July 1 to June 30, covering water consumption over a full one (1) year period, although section 66 of our Water Supply By-law No. 1419 allows for variations. The bill will be produced during fall in one single operation.

For the commercial and industrial sectors (sector 2), water consumption fees and system fees are billed twice a year hence covering the periods of January 1 through June 30 and July 1 to December 31.

Electronic method

You can pay your tax bill and your water bill electronically by signing up for Internet banking services offered by most financial institutions.

To make your payment over the Internet, you must select the proper account payable, as the Town of Mount Royal has two separate accounts for payment of its property tax and of its water bills. Each account payable is clearly identified as such.

If you encounter any problems, please contact your financial institution’s Customer Service Department.

Discussions are underway to try to broaden electronic payment service to include additional financial institutions.

Traditional method

By mail, please enclose the payment stub with your cheque. Otherwise, you can pay in cash, by cheque made out to the Town of Mount Royal or by debit card at the Town Hall service counter, 90 Roosevelt Avenue, Mount Royal, Quebec  H3R 1Z5. Please note that you cannot use a credit card to make your payment.

All cheques must be written on a paper base provided by a Canadian or foreign financial institution, or obtained from a business specializing in cheque-printing. Furthermore, it must be drawn against an account at a branch operating in Canada.

If you use the mail, please allow for sufficient delivery time because the payment will be credited to your account on the day of its receipt by the Town of Mount Royal, or on the date shown on the cheque if it is post-dated. Please note that any payment received after the deadline will result in interest charges and a penalty.

You have excess water consumption? Excess water consumption is often caused by leaks. The following tips will help you detect them.

Leak coming from the flushing system

To see if the toilet tank is leaking, drop two or three drops of food colouring into it. If the water in the bowl becomes coloured after a few moments, there’s a leak.

Leaks coming from a flushing system can be attributed to one of the following problems:

• the valve seat sealing device, between the bowl and the tank, is defective;
• the water is escaping through overflow;
• the float always stays at the bottom of the tank.

Leaks coming from a faucet

These leaks are often due to wear of the faucet valve. All you have to do is replace a washer. A dripping faucet means a loss of up to 120 litres per day. A leaky flushing system can mean up to 600 litres per day.

How can you detect a leak?

Before you go to bed, read your meter. Make sure that you don’t turn on the faucet or use any water overnight. Read the meter again when you wake up. If you see a difference, it’s probably because of a leak. If there is no leak, we would invite you to evaluate your consumption habits.